diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8276698104
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. Wait for a confirmation after clicking the send OTP button, then wait for the allocated time to receive the OTP. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please submit your updated KYC details via email to assist with transferring your account to the new number. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device, then download the latest version. Once installed, you should be able to log in and access the updated app with ease.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Only earnings from gaming can be withdrawn, not bonus funds. Withdrawals are limited to the amount earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and uploaded within the app. This includes saving your Aadhaar card, UPI details, and all bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, but overall. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This adds an extra layer of time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn. This means you can spend the bonus on gaming, but any winnings must be withdrawn separately.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
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